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Exiting ArcMap

February 12 2010 | 1 comment
Categories: ArcGIS Methods

In former versions of ArcMap, when exiting the software asks if user wants to save before exiting, this version doesn't do that. How do I set this option? I have had to exit the program and my changes aren't saved. thanks..

Mapping Center Answer:

It sounds like you somehow overwrote your normal template with a new normal template in which this setting was set to not ask if you want to save.  Try renaming your normal.mxt file to something else, restarting ArcMap to crate a new map document, and then exiting again to see if this time ArcMap asks if you want to save your document.  If this works, then what you have essentially does is renamed the normal.mxt that got "corrupted" and created a new Normal.mxt with the default settings. 

The Normal.mxt is located by default in this folder, where XXXX is your login to your computer: C:\Documents and Settings\XXXX\Application Data\ESRI\ArcMap\Templates.

If this does not work, then try contacting ESRI Tech Support as I know they have at least one more solution to suggest for this type of situation.  The direct link for submitting a support request to ESRI Support Services is as follows: http://support.esri.com/index.cfm?fa=homepage.requestSupport.gateway.

One other thing you could try posted by Aileen Buckley on Feb 12 2010 11:47AM
There is one other simple thing you could try if renaming the normal.mxt does not work. That is to change the name of the ESRI folder in the register. Again, when your estart ArcMap, this will get recreated with the default settings. Here's how you do that:

Click the Start button on the bottom right of your computer screen, then click Run. Here type "regedit" and a window will pop u[p. Open the HKEY_CURRENT_USER folder and then open the Software folder. Rename the ESRI folder here to something else. Now restart ArcMap (this will cause the ESRI folder to be recreated in the Registry.)

If this does not work, please contact ESRI Technical Support.

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